After years of working with families of children with special needs, we realized a big problem existed. When families are given referrals to necessary providers: ABA therapists, speech therapists, occupational therapists, they are rarely given anything more than a list of providers and told to pick one. When interviewed, we asked hundreds of parents how this system worked and were told it was not sufficient. Parents would often times pick a provider that just wasn’t a good fit for their child, wasting valuable time and resources. In addition, they might pick a provider that has very different values than what might be important to the family.
Even if a parent did pick a great provider, there was relatively no mechanism to share this exciting news with other parents. Or worse, if they had a terrible experience, they had no way of sharing this with their families. More often than not, parents would dislike their provider, and repeat the search until they found one that worked, and some even gave up.
We heard these things from parents and knew there needed to be a change. Parents should have easy access to providers in their area, that other parents have vetted. That is why our mission is to connect parents with top quality providers that other parents can trust.
There is no better person to get this information from than other parents who have been there.