Welcome to www.lovemyprovider.com (the “Site“), a web site helping families research, hire, rate and review a variety of service contractors and health and wellness related professionals (collectively, “Service Providers“) for their special needs children and loved ones. The Site is brought to you by Love My Provider (“LMP“). Please read the following terms and conditions (this “Agreement“), which apply to your use of the Site and all products, services and web sites offered on the Site, the mobile versions thereof, and any applications, platforms or technologies offered by LMP (collectively, the “Sites and Services“). The Site is controlled, owned and operated by LMP. This Agreement is a binding contract between you and LMP. You shall be deemed to have agreed to the terms of this Agreement by either using the Sites and Services simply as a guest through browsing or by registering as a user of the Site.

  1. General Use Provisions. Subject to full compliance with this Agreement, LMP grants authorized users a limited, revocable, personal, nonexclusive, nontransferable, nonsublicensable, license to access and use the Sites and Services for your limited and personal, non-commercial access and use for real-time viewing purposes only. You agree to not access, reproduce, duplicate, copy, sell, re-sell, modify, distribute, transmit, or otherwise exploit the Sites or Services or any of their content for any purpose except for your personal use and as described in this Agreement, without the express written consent of LMP.  LMP may modify, update, suspend or discontinue the Sites and Services, in whole or in part, in its sole discretion for any or no reason, at any time and with or without notice.  LMP shall not be liable to any user or other third party for any such modification, update, suspension or discontinuance.
  2. Privacy Policy. LMP respects the privacy of its users. Please visit our privacy policy.
  3. Medical Emergencies. If you, your child or a loved one is experiencing a medical emergency call 911 immediately.
  4. Opening User Account; Login and Password. LMP may require that you create a user account to use or access certain parts of the Sites and Services and certain products and features contained therein.
    1. To open a user account, you must complete the registration process by providing LMP with current, complete and accurate information as prompted by the registration form and when editing your account. In registering for the user account, you agree to submit accurate, current and complete information, and to promptly update such information. Should LMP suspect that such information is untrue, inaccurate, not current or incomplete, LMP has the right to suspend or terminate your access to the Sites and Services. By opening a user account, you are confirming that you are at least eighteen (18) years of age.
    2. Your user account cannot be shared or used by anyone other than you. You are responsible for keeping your password confidential. You will notify us immediately upon learning of any unauthorized use of your user account. LMP cannot and will not protect you from the unauthorized use of your user account. You will be responsible for all activities conducted through the use of your user account, and any claims, liabilities, damages, losses and costs (including reasonable attorneys’ fees) resulting from the unauthorized use of your user account, except for unauthorized use of your user account directly resulting from the gross negligence or willful misconduct of LMP.   Only you may access the Content, as defined below, using your user account.
  5. Rules of Conduct. As a condition of your access and use of the Sites and Services and your submission of or access to any data, communications, text, information, ratings, photographs, audiovisual works, audio clips, reviews, or other materials on the Sites and Services (collectively, the “Content“), you agree not to use the Sites and Services for any purpose that is prohibited by this Agreement, illegal or for any purpose not intended by LMP. For example, you agree not to (note that the actions discussed below are just a sample and that such list is not exhaustive): (a) violate any laws, rules and regulations having the force of law or this Agreement; (b) intimidate, impersonate, threaten or harass any other person; (c) provide misleading or false information; (d) share or transfer your user account or account information; (e) use the Sites and Services or its Content for any purposes not authorized by this Agreement, such as political, religious or commercial (g. advertising and junk mail); (f) transmit or submit any transmission or other materials, encrypted or otherwise, that contain viruses, worms, spiders, Trojan horses, or other, malicious or not, computer programming routines that could damage the Sites and Services, or interfere with its functioning; (g) test the vulnerability of the Sites and Services or anything connected thereto, nor breach any security measure or safeguard; (h) conduct any activities where the purpose is to reveal any information, other than your own personal information; (i) use automated means, including spiders, robots, crawlers, data mining tools, or similar data gathering methods to download data from the Sites and Services or otherwise access the Sites and Services; (j) use the Sites and Services in any manner that infringes, misappropriates, or violates the rights of any third party, including, but not limited to uploading any Content that may violate a third party’s intellectual property rights, publicity rights, or contractual rights; (k) sell, exploit or copy any Content or the Sites and Services; (l) post irrelevant, inaccurate, untruthful, false or misleading Content; (m) conduct any activities, or take any actions, that impose an unreasonable or disproportionately large load on the Sites and Services infrastructure or interfere with the proper operation of the Sites and Services; (n) misrepresent any relationship or your identity; (o) conduct any activities that undermine, or attempt to undermine, the review and rating process under the Sites and Services; (p) attempt to gain unauthorized access to another user’s account, the Sites and Services, or other computer systems or networks connected thereto; (q) conduct any activities that interfere, or attempt to interfere, with the rights of LMP or the other users of the Sites and Services; or (r) use the Sites and Services if you are under the age of eighteen (18).
  6. Content. You understand, agree and acknowledge that:
    1. LMP does not guarantee the accuracy, integrity, quality or appropriateness of any Content (including, but not limited to, any rating or review of a Service Provider) or other materials contained in, or linked to through, the Sites and Services; furthermore, it has no obligation to, and does not, screen, monitor or approve any such Content or materials;
    2. under no circumstances shall LMP, its affiliates, or their employers, officers, managers, directors, shareholders, members, agents, or assigns (collectively, the “LMP Parties“), be held liable in any way for (i) any Content or (ii) any loss or damage of any kind incurred as a result of the use of any Content;
    3. you waive the right to assert or bring any claim against the LMP Parties relating to the Content, and, hereby release the LMP Parties from any and all liability for or relating to the Content;
    4. all Content or other material available on or through the Sites and Services is the sole responsibility of the person who provided such Content, and not LMP. LMP does not control and is not responsible for any such Content or materials;
    5. you may encounter inappropriate, misleading or harmful Content and that you are undertaking your own independent evaluation of the Content and are making your own judgments, and bearing all risks associated therewith (including, but not limited to, the use of the Content); and
    6. LMP has the right to establish policies and practices concerning the use of the Sites and Services, including the reviews and ratings processes, and that such policies and practices can be changed at any time without notice in its sole discretion.
  7. Content Submission and Ratings and Reviews Policy. As a condition of submitting any Content or other materials to the Sites and Services, you agree that:
    1. subject to LMP’s privacy policy, all information you submit may be made public, including to the Service Providers;
    2. you represent and warrant that any person(s), if any, contained in your Content has given their consent to the submission of the Content and its use on the Sites and Services, if such person is a minor, their parent or legal guardian has done so;
    3. you have the legal right and authority to submit the Content;
    4. you have the right to grant LMP and its affiliates the right to use such Content as described by, and otherwise contemplated in, this Agreement and you hereby grant such rights;
    5. you grant to LMP a royalty free, perpetual, irrevocable, worldwide, nonexclusive, transferable, and sublicenseable license in the Content to use, reproduce, copy, adapt, modify, merge, distribute, publicly display, create derivative works from and incorporate such Content into other works; and
    6. with respect to reviews and ratings: your own reviews and ratings are solely your responsibility; your reviews are honest, accurate, complete and not misleading; you shall not submit any reviews that may be considered harassing, harmful, abusive, threatening, or otherwise violates any law or regulation or is inappropriate (g., racially or politically); LMP, at its sole discretion, may remove any review and/or rating; your reviews are based on your own personal experiences with the Service Providers or if for someone else, whom you have the legal authority to disclose the related information and experience, their personal experience; you are unrelated, and have no financial interest in or affiliation with, any of the Service Providers you review; you are not receiving any form of compensation for any rating or review you give; you will not comment on other users or their reviews or ratings; and you will not submit any hyperlinks to the Sites and Services.
  8. Service Providers; Health Information and Third Party Sites and Links.
    1. You agree that LMP does not guarantee, and is not responsible for, the accessibility or availability of any Service Provider.
    2. The Sites and Services, including the Content, is for informational purposes only and is not intended as a substitute for professional medical advice, consultation, diagnosis or treatment. YOU SHOULD ALWAYS SEEK PROFESSIONAL MEDICAL ADVICE AND NEVER DISREGARD SUCH ADVICE, OR DELAY SEEKING PROFESSIONAL MEDICAL ADVICE, BASED ON SOMETHING CONTAINED ON THE SITES AND SERVICES.
    3. Health information may be subject to certain confidentiality laws. Therefore, you acknowledge and agree that for any Content submitted by you that you have the legal authority (including, but not limited to, consent when required) to do so. You acknowledge and agree that third parties (including Service Providers) may submit confidential or private health information about you (g., in response to a review you wrote), possibly in violation of their confidentiality obligations to you or other obligations imposed by law. LMP cannot, and shall not be responsible for, confidential or private information (health-related or otherwise) posted or submitted by third-parties (including Service Providers). You acknowledge that your sole recourse for any violation of such privacy or confidentiality, if any, shall be against such third party.
    4. Do not use the Sites and Services if you find any of the Content offensive.
    5. LMP does not endorse any third party (including Service Providers). You acknowledge and agree that should you use or rely on any third party (including any Service Provider), the LMP Parties shall not be held liable, directly or indirectly, for any damage or loss caused or alleged or in connection with such use or reliance. Prior to any interaction, meeting, transaction or other activity with a Service Provider, you should independently investigate such Service Provider to obtain the necessary knowledge to make an informed judgment on whether to interact, meet, transact with or engage in any other activity with such Service Provider. Any correspondence with, purchase of goods or services from, or participation in promotions of any third party (including any Service Provider) is solely between you and the applicable third party (including any Service Provider) and the LMP Parties shall have no liability with respect to any such dealings (including, but not limited to, as a result of the Service Providers being present on the Sites and Services).
    6. The Sites and Services may contain links to web sites controlled by parties other than LMP (g., a Service Provider’s website). LMP is not responsible for and does not endorse or accept any responsibility for the contents or use of these third party web sites or any transactions completed through such web sites or such parties. LMP is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by LMP of the linked web site, notwithstanding the inclusion, if any, on such web site of the trademarks of LMP. It is your responsibility to take precautions to ensure that whatever materials you select for your use are sufficient for your purposes and are free of viruses or other items of a destructive or invasive nature.
  9. Intellectual Property Notices. You hereby acknowledge the following proprietary notices and legends: elements of the Sites and Services are protected by copyright, trademark and other intellectual and industrial property laws and may not be copied or imitated in whole or in part except as provided in this Agreement. No logo, graphic, sound or image from the Sites and Services may be copied or retransmitted unless expressly permitted by LMP in writing. LMP, the LMP logo, and/or other LMP brand names for products or services referenced herein or included on the Sites and Services are trademarks of Love My Provider and may be registered in certain jurisdictions.
  10. Infringement Policy. If you believe that anything contained on the Site infringes upon your copyright(s), you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA“) to LMP’s designated DMCA agent at [dmca@lovemyprovider.com and Love My Provider, 19019 Ventura Blvd., Suite 300, Tarzana, CA 91356, Attn: [________]. ]. Please include the following information in your notification (see 17 U.S.C. § 512(c)(3) for further details): (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; (c) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material; (d) information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted; (e) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Please note that you may be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that an activity is infringing your copyright.
  11. Termination of Access. LMP has the sole and absolute right to terminate your user account and/or privilege to use or access the Sites and Services for any reason or no reason. You agree to immediately stop accessing and/or using, or attempting to access, the Sites and Services upon such termination. Furthermore, you acknowledge that LMP reserves all rights necessary to prevent you from accessing the Sites and Services. The foregoing termination right is in addition to any other rights and remedies available to LMP.
  12. Disclaimers of Warranties. IN ADDITION TO ANY OTHER DISCLAIMERS CONTAINED IN THIS AGREEMENT WHICH YOU HEREBY AGREE TO, YOU ALSO AGREE THAT YOUR USE OF THE SITES AND SERVICES SHALL BE AT YOUR OWN RISK. THE SITES AND SERVICES ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. WITH REGARD TO THE CONTENT AND THE SITES AND SERVICES, THE LMP PARTIES MAKE NO WARRANTY REGARDING YOUR USE OR PERFORMANCE OF THE SITE. THE LMP PARTIES HEREBY DISCLAIM ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES AND CONDITIONS, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. THE LMP PARTIES DO NOT WARRANT WITH RESPECT TO THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE CONTENT (INCLUDING ANY SERVICE PROVIDER). THE LMP PARTIES SHALL HAVE NO LIABILITY FOR ANY VIRUSES RELATED TO THE CONTENT OR THE SITES AND SERVICES. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE LMP PARTIES DO NOT WARRANT THAT (A) THE SITES AND SERVICES, INCLUDING THE CONTENT, WILL MEET YOUR REQUIREMENTS, (B) THE SITES AND SERVICES, INCLUDING THE CONTENT, WILL OPERATE OR BE USABLE IN COMBINATION WITH OTHER HARDWARE, SOFTWARE, SYSTEMS OR DATA, (C) THE OPERATION OR USE OF THE SITES AND SERVICES, INCLUDING THE CONTENT, WILL BE UNINTERRUPTED OR ERROR-FREE, OR (D) ANY PROGRAM ERRORS WILL BE CORRECTED. YOU ASSUME ALL RESPONSIBILITY FOR DETERMINING WHETHER THE CONTENT IS ACCURATE, APPROPRIATE, OR SUFFICIENT FOR YOUR PURPOSES. THE LMP PARTIES SHALL HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO THE SITES AND SERVICES OR USE OF THE CONTENT (INCLUDING USE OF ANY SERVICE PROVIDER). THE LMP PARTIES DO NOT MAKE ANY REPRESENTATIONS, ENDORSEMENTS, WARRANTIES, GUARANTIES, OR CONDITIONS AS TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY, OR COMPLETENESS OF THE CONTENT, INCLUDING WITH RESPECT TO ANY SERVICE PROVIDER, CONTAINED ON, OR FOUND THROUGH, THE SITES AND SERVICES. THE SITES AND SERVICES ARE CONTROLLED AND OFFERED BY LMP FROM ITS FACILITIES IN CALIFORNIA. THOSE WHO ACCESS OR USE THE SITE FROM OTHER JURISDICTIONS DO SO AT THEIR OWN OPTION AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAW.
  13. Limitation of Liability. IN ADDITION TO ANY OTHER LIMITATIONS OF LIABILITY CONTAINED IN THIS AGREEMENT WHICH YOU HEREBY AGREE TO, THE LMP PARTIES SHALL ALSO NOT BE LIABLE FOR ANY DAMAGES SUFFERED AS A RESULT OF USING, MODIFYING, CONTRIBUTING, COPYING, DISTRIBUTING OR ACCESSING THE SITES AND SERVICES OR THE CONTENT (INCLUDING ANY SERVICE PROVIDER), AS WELL AS FOR ANY DAMAGES SUFFERED AS A RESULT OF THE INABILITY TO USE THE SITES AND SERVICES OR THE CONTENT (INCLUDING ANY SERVICE PROVIDER). IN NO EVENT SHALL THE LMP PARTIES BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, HOWEVER ARISING, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITE AND SERVICES OR THE CONTENT (INCLUDING ANY SERVICE PROVIDER), EVEN IF THE LMP PARTIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. YOU ACKNOWLEDGE AND AGREE THAT THE LMP PARTIES SHALL NOT BE LIABLE FOR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY (INCLUDING ANY SERVICE PROVIDER) AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU. WITHOUT DIMINISHING THE GENERALITY OF THE FOREGOING, IN NO CASE SHALL THE LMP PARTIES’ LIABILITY TO YOU OR ANY THIRD PARTY UNDER ANY CAUSE OF ACTION EXCEED THE TOTAL AMOUNT THAT YOU HAVE PAID TO THE LMP PARTIES, IF ANYTHING, TO ACCESS THE SITES AND SERVICES. WITH THE EXCEPTION OF THE PRECEDING SENTENCE, YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITES AND SERVICES AND/OR THE CONTENT IS TO STOP USING THE SITES AND SERVICES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED IN THE APPLICABLE JURISDICTION.
  14. Indemnity. In addition to any other indemnity obligations contained in this Agreement which you hereby agree to, you also hereby agree to defend, indemnify and hold the LMP Parties harmless from, and you covenant not to sue the LMP Parties for, any claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including, without limitation, attorneys’ fees) arising from or related to (a) your negligence, error, omission or willful misconduct, (b) your breach of any terms of this Agreement, or (c) your use of, including the supplying of goods or services through, the Sites and Services.
  15. Additional Terms and Modifications. LMP may make improvements and/or changes to the Sites and Services at any time without notice, in its sole and absolute discretion. For example, LMP reserves the right to review, modify and/or delete any Content contained in the Sites and Services, in its sole and absolute discretion. LMP may make changes, in its sole and absolute discretion, to this Agreement or other policies relating to the usage of the Sites and Services by posting an updated version of this Agreement or the other policies on the Sites and Services. You are responsible for regularly reviewing this Agreement and the policies. If you do not agree to the amended terms, you agree to immediately stop using the Sites and Services and to provide LMP notice to remove you from any distribution lists or other communication list that are available to you through your use of the Sites and Services. Your continued use of the Sites and Services after any such changes constitutes your consent to, and agreement to be bound by, such changes.
  16. General Terms. The Sites and Services may include inaccuracies or typographical errors. The section headings are inserted for convenience of reference only and are not intended to be a part of or to affect the meaning or interpretation of this Agreement. As used in this Agreement, the word “including” means “including but not limited to.” No joint venture, partnership, employment or agency relationship exists between you and LMP as result of this Agreement or through the use of the Sites and Services. No alteration, amendment, or modification of any of the provisions of this Agreement shall be binding unless made in writing with express reference to this Agreement, and signed by a duly authorized representative of each party. The failure of LMP to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by LMP in writing. If any of the provisions of this Agreement is held by a court of competent jurisdiction to be unenforceable, such provision shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and remaining provisions will remain in full force and effect. LMP shall not be liable for any failure to fulfill its obligations hereunder due to causes beyond its reasonable control, including acts or omissions of government or military authority, acts of God, shortages of materials, transportation delays, earthquakes, fires, floods, labor disturbances, riots, or war. This Agreement will be governed by California law and controlling U.S. federal law, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree that the Site shall be deemed solely based in California, and the Site shall be deemed a passive web site that does not give rise to personal jurisdiction over LMP in jurisdictions other than California. Any and all disputes, actions, claims, or causes or action related to or in connection with this Agreement or the Site shall be brought in the federal and state courts located in Los Angeles, California. This Agreement represents the entire understanding relating to the use of the Sites and Services and prevails over any prior or contemporaneous, conflicting or additional communications, including statements on the Site. Additional terms and conditions may exist between you and third parties, including but not limited to, Service Providers and others. You represent and warrant that those third party agreements do not interfere with your obligations and duties to LMP under this Agreement. LMP has the right to assign or transfer this Agreement to a third party which acquires substantially all of the assets or equity of LMP connected with the Site. You may not assign or otherwise transfer in whole or in part or in any manner any rights, obligations, or any interest in or under this Agreement without LMP’s prior written consent and any attempted assignment will be void. A merger or other acquisition by a third party will be treated as an assignment. All provisions of this Agreement which by their nature should survive termination shall survive the termination of this Agreement and/or your access to the Sites and Services, including, without limitation, provisions regarding ownership, warranty disclaimers, indemnity, and limitations of liability. YOU AND LMP AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE MUST COMMENCE WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUES, IT BEING THE EXPRESS INTENT OF THE PARTIES TO LIMIT THE TIME PERIOD DURING WHICH A PARTY MAY BRING A CLAIM. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
  17. Notice. By use of the Sites and Services, you consent to receive electronic communications, including any notices, from LMP (via email or via posting on the Site), and you agree that any such communications satisfy any legal requirement to make such communications in writing. Such notices shall be deemed delivered upon electronic transmittal or posting, as applicable.
  18. Questions or Comments. If you have any questions or comments about this Agreement or the Sites and Services, please contact LMP by clicking on the “Support” link included on the Site and submitting your question or comment to LMP.